Employer frequently asked questions

Table of contents

Can I be invoiced for my job posting?

Our Business Support Representatives can enable invoicing on your account. Are you already registered?

Yes / No

If you do not yet have an employer account on the NicheNetwork:

You can create an account for your company by following the Register Today link on the Employer Login page. Provide us with your Company Contact and Billing information and select “Option 2) I’d like to have a sales representative contact me before I purchase any services.” This will allow you to create a personal account that we can then update to offer Invoice as a method of payment. We will email you when the option is enabled, you will then purchase your NicheNetwork credit(s) through your account by logging in and following the “click here to purchase additional jobs or services” link, there you will be asked to confirm your Contact and Billing information and select option #2 for invoice. You can then select the package that you want to purchase and confirm the price. When you submit the purchase confirmation, your account is immediately updated with a job credit and a “Post a Job” link is enabled on you tool box page. Please note, Invoices are dated at the time of purchase and are due upon receipt.

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If you are already registered as an employer:

Login to your account and follow the “click here to purchase additional jobs or services” link in your account toolbox page. Confirm your contact and billing information and select “Option 2) I’d like to have a sales representative contact me before I purchase any services.” Submitting this page will notify us that you would like to have Invoice as a method of payment. We will update your account within 2 business hours and will email you when the option is available. Once enabled, you will need to purchase your NicheNetwork credit(s) through your account by logging in and following the “click here to purchase additional jobs or services” link, there you will be asked to confirm your Contact and Billing information and select option # 2 for invoice. You can then select what you want to purchase and confirm the price. When you submit the purchase confirmation, your account is immediately updated with a job credit and a “Post a Job” link is enabled in your toolbox page. Please note that invoices are dated at the time of purchase and are due upon receipt.

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Can I post my job confidentially?

Yes. Once you have created your account with your primary and billing contact information, and have purchased your NicheNetwork credit(s), you will be able to access the “Post a Job” screen. In the Post a Job screen, you will be able to enter and select the criteria for your job posting, including the contact information you wish display to Candidates. You have the option of hiding or displaying your company name, your contact name, title, email address, phone and fax numbers. Your job then will be displayed as a confidential posting and candidate applications will be sent to your inbox as well as the email address included in your posting regardless of whether it’s hidden or not.

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How does the application process work? (A brief overview)

Immediately after you post your job to the NicheNetwork, candidates will be able to review it through the “Search Open Positions” feature. Candidates will be able to send their resume to you directly if you have opted to display your email address or other contact information. If you have opted not to display your contact information, candidates will be able to submit their “Profile” to you using the “Apply Online” option. This will send a copy of the candidate’s profile or a web link to the email address you have included in the contact information section of your posting and to your inbox on the NicheNetwork. You can review the applications by email or login to your account and review them online.

When candidates apply to your posting, you will able to review their “Profile, which contains a simple text version of their resume, their job match preferences, their cover letter (if submitted) and skill information. When a profile arrives, the NicheNetwork will match it against the criteria you entered when posting your job. Candidates that match over 75% of your criteria will be designated an A-List Candidate, all others will be designated B-List Candidates. A copy of their profile will then be emailed to the address you include in the contact information section of your posting. You can choose to be emailed a link the web site instead of the profile if you wish. To do this, simply follow the “Edit Username and Password” link in your toolbox and select “Web Link” instead of “Text/HTML (Auto detect).” You will be able to contact candidates that apply through the NicheNetwork via their email or through their contact information.

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How do I select/change the format of the candidate profile I receive via email?

To change the format of the candidate application email from HTML/Text to a web link for your browser, login to your employer account and follow the “Edit Username and Password” link. There you will find a “Select desired format for matched candidates” selection option. Make your selection and click the “Update” button. This will update your account and return you to your account toolbox.

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How can I get another copy of my invoice or receipt?

You can review and print copies of your invoice and receipts from your NicheNetwork Account Toolbox. Simply login to your NicheNetwork account with your username and password and follow the “Invoice/Receipt History” link near the bottom of the page. Indicate the date range appropriate to your purchase and click “submit.” A list of all of the purchases you have made during the period indicated will be displayed and available for printing or review in either HTML or PDF formats.

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Where are the buttons to post my job?

To post a job on the NicheNetwork, you will need to have purchased a job credit previously; this credit will permit you to post. You can view your available NicheNetwork credit(s) by logging into your account. Once logged in, you can see how many job credits you have available in the Account Summary located directly under the “Welcome (your Name)” heading at the top of the toolbox page. If the bottom line of the summary indicates, “Your firm has 0 remaining job posts,” you will need to purchase a NicheNetwork Credit. Follow the “click here to purchase additional jobs or services” link to buy your job credit.

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What is the difference between an A-List or B-List candidate?

A-List Candidates are the candidates that match or exceed 75% of your job posting’s criteria. Based on the criteria you have entered into your job posting, candidate applications will be match accordingly, resulting in either an A-List or B-List candidate match.

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Further assistance

If you have any difficulty with the sign-up feature, the application process, or have any other questions about the Workopolis NicheNetwork:

Email: niche.sites@workopolis.com
OR
Call 416-957-8310 ext. 8310 (toll free 1-888-641-4047 ext. 8310) to speak with a member of the NicheNetwork team. We are available between 8:30 a.m. and 8:00 p.m. EST Monday to Friday.

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Source: Workopolis.com