Frequently asked questions
Job seeker frequently asked questions
- Why can’t I login?
Symptoms: - I get an invalid username/password error message.
- The page just “hangs.”
- Confirm your username and password.
- Why can’t I see the job descriptions?
- Why can’t I paste my résumé?
- Further assistance
Employer frequently asked questions
- Can I be invoiced for my job posting?
- Can I post my job confidentially?
- How does the application process work? (A brief overview)
- How do I select/change the format of the candidate profile I receive via email?
- How can I get another copy of my invoice or receipt?
- Where are the buttons to post my job?
- What is the difference between an A-List or B-List candidate?
- Further assistance
